eBay Responds To Nautiluso Questions (Sort Of)

If we’re going to get to the bottom of the Nautiluso case, eBay is probably not going to be all that helpful, based on the initial response from their public relations people to our inquiries. We posed a few questions and actually had hoped to speak to someone directly at eBay, but we wound up talking to a PR person from an outside firm and she relayed the questions and relayed the responses. We’ll follow up again after the Thanksgiving holiday. Meanwhile, this is what eBay has to say about Nautiluso:

• eBay is investigating this matter. For privacy reasons, we do not comment on the details of individual sellers, accounts or transactions.
• Our goal is to provide a safe marketplace so if suspicious activity is reported, the eBay Trust and Safety team investigates the situation. If a member violates eBay policy, a warning is given with the possibility of account restriction or suspension. If the matter is more serious, we cooperate with law enforcement to further investigate.
• Any buyers who do not receive merchandise after estimated delivery date should open a case with eBay resolutions center.

That’s it so far. In the meantime, there is still no more feedback from the auctions, which closed 45 days ago. If there are any other buyers reading this who would like to share their experience, please send an email to al@jazzcollector.com.